Express 125/250 User Manual, v.3.1 11
Help from ETC Technical Services
If you are having difficulties, your most convenient resources are the
references given in the index of this manual and the console Help system,
which is explained under Keyboard Help, page 2. To search more widely,
try the ETC website at www.etcconnect.com. If none of these resources
are sufficient, contact ETC Techncial Services directly at one of the offices
identified below. In some cases, calls outside normal business hours are
answered electronically and forwarded to a service representative.
When calling for help, please have the following information handy:
• Console model and serial number
• System software version (shown in Setup menu)
• Dimmer manufacturer and installation type
Americas
AmericasAmericas
Americas
ETC Americas
Technical Services Department
3030 Laura Lane
Middleton, WI 53562
800-775-4382
(608) 831-4116
service@etcconnect.com
Europe
EuropeEurope
Europe
ETC Europe Ltd.
Technical Services Department
5 Victoria Industrial Estate
Victoria Road,
London W3 6UU England
+44 (0)20 8896 1000
service@etceurope.com
Asia
AsiaAsia
Asia
ETC Asia, Ltd.
Technical Services Department
Room 605-606
Tower III, Enterprise Square
9 Sheung Yuet Road
Kowloon Bay, Kowloon, Hong Kong
(+852) 2799 1220
service@etcasia.com
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